Executive summary
Michael Muntuumo is an Information Technology professional with over 12 years of combined experience in IT strategy, digital transformation, project management, cybersecurity, data protection, and IT governance. As IT Manager at BDO Zambia, he provides strategic technology leadership while supporting organisations in leveraging technology to improve operational efficiency, manage risk, and strengthen regulatory compliance. Michael holds professional certifications in ISO 9001 Quality Management Systems, which help organisations enhance quality and operational performance; ISO/IEC 27001 Information Security Management Systems, which support the protection of information assets and cybersecurity resilience; and ITIL, which promotes best practices for delivering efficient, reliable, and customer-focused IT services.